Insurance

Claim intake that becomes assigned case work.

Collect claim details as structured data, classify urgency, and route each case to the right adjuster or team.

Example insurance flow

  1. Claim intake
  2. classify
  3. assign adjuster
  4. SLA
  5. notify

The problem

Claims start as messy inboxes

Phone notes, email threads, and PDFs arrive without consistent fields — so urgency and ownership get lost.

The Flowlange approach

Structured claim data to the right owner

Capture claim details once, apply logic or AI to classify priority, and assign with SLA visibility.

What you can ship

Insurance building blocks

01

Claim intake

Policy details, incident info, and supporting files as structured data.

02

Classification

Rules and AI help suggest category, urgency, and next step.

03

Adjuster assignment

Route claims to the right person or team automatically.

04

SLA & notifications

Keep high-priority claims visible before they go cold.

Templates

Start faster with AI

Describe your claim intake process and let AI draft the first flow you can refine in Studio.

FAQ

Insurance questions

Is this a core insurance system?

No. Flowlange handles intake, routing, and operational follow-up — not underwriting or policy admin.

Can urgent claims jump the queue?

Yes. Use priority fields, AI suggestions, and SLA views to surface urgent work.

Can we notify adjusters?

Yes. Assignment and notifications keep owners aware of new claims.

Turn data collection into action.

Start from a prompt or a template. Collect structured data, then route the work that follows.